WARRANTY POLICY
General Warranty Terms
This warranty applies exclusively to the original purchaser and is non-transferable. It covers defects in materials and craftsmanship under normal residential use. Proof of purchase is required to file any warranty claims.
Exclusions
This warranty does not cover:
Normal wear and tear, including but not limited to scratches, dents, and finish variations.
Misuse, abuse, or failure to follow product care instructions.
Modifications, alterations, or improper installation not performed by AZ Barn Doors.
Damage due to excessive moisture, exposure to extreme temperatures, fire, or acts of nature.
Any commercial or rental property use (unless specified otherwise in writing).
Barn Doors – Unlimited Lifetime Warranty
Coverage:
Discoloration, including yellowing, fading, or greying.
Product operation, including floor guides and tracking mechanisms.
Installation-related defects.
Structural integrity, including warping or cracking.
Exclusions:
Any misuse, modifications, or alterations not performed by AZ Barn Doors.
Claim Process
To file a warranty claim, please follow these steps:
Contact AZ Barn Doors at (602) 926-0044 or info@azbarndoors.com with a description of the issue and proof of purchase.
Provide clear photos of the affected product for evaluation.
If approved, AZ Barn Doors will determine whether to repair or replace the defective product.
In some cases, replacement parts may be provided instead of full product replacement.
Please allow reasonable processing time for warranty claims.
Limitation of Liability
This warranty is the sole and exclusive remedy for defects in materials or workmanship. Under no circumstances shall AZ Barn Doors be liable for incidental, indirect, special, or consequential damages, including but not limited to labor costs, installation fees, or loss of use of the product.
This warranty gives you specific legal rights, and you may also have other rights that vary by state.
